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FTRI Phone Distribution

We’re pleased to participate in the Telephone Distribution Program provided through Florida Telecommunications Relay, Inc.


Eligibility is open to anyone who is a Florida resident who is deaf, hard of hearing, deaf/blind (visually impaired) or speech impaired. In order to receive specialized telephone equipment you must provide proof of eligibility.

There is no charge for FTRI services.  You must also provide proof of residency with one of the following: Florida Diver’s License, Florida Voter Registration Card, Florida Identification Card, Florida Vehicle Registration, Florida Medicaid Card, Letter from Social Security with your name and Florida address, letter from Florida nursing home

Bring documentation to pick up your free phone to the following address: Center for Hearing and Communication, 2900 West Cypress Creek Road Ft. Lauderdale, FL 33309.

Where and when

Center for Hearing and Communication
2900 West Cypress Creek Road, Suite 3
Ft. Lauderdale, FL 33309
(Our private entrance & parking is located in back of the building)

In-office hours for pick-up are: Walk-ins – Thursdays from 9:00am to 11:30am and 1:00pm to 4:30pm

Alternative locations: Please call us for alternative distribution sites or educational presentations and group remote distributions can be arranged.

Offsite distributions: If your organization is interested in distribution of specialized phones for members or residents, please contact us at 954-601-1930 or

For more information, please call:  954-601-1930.

Florida Telecommunications Relay, Inc.: