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Free telephone distribution program

People who are deaf or hard of hearing can qualify to receive a free amplified phone phone through programs available nationally as well as those offered by Florida Telecommunications Relay, Inc.

CapTel captioned phone

CapTel Captioned Phone

Anywhere in U.S.

There are two excellent captioned phones – from CapTel and CaptionCall – that we’re recommending to our clients who have difficulty hearing when they’re on a standard phone. They are easy to use and displays captions quickly and with surprising accuracy. Both phones are available at no cost when you order through a CHC audiologist or hearing specialist. We’ll complete a certification form that confirms that you have a hearing loss and are eligible to receive a free phone.

Please note there are no monthly fees associated with the captioning service and that your monthly phone bill won’t change. The cost of the captioning service is funded through a special accessibility fund.

Contact us to learn more »

Florida Telephone Distribution Program

Distribution of free amplified telephones is provided by Florida Telecommunication Relay, Inc. to Florida residents who are deaf, hard of hearing, deaf/blind (visually impaired) or speech impaired. In order to receive specialized telephone equipment you must provide proof of eligibility.

There is no charge for FTRI or Relay services.  You must also provide proof of residency with one of the following: Florida Diver’s License, Florida Voter Registration Card, Florida Identification Card, Florida Vehicle Registration, Florida Medicaid Card, Letter from Social Security with your name and Florida address, letter from Florida nursing home

Bring documentation to pick up your free phone to the following address: Center for Hearing and Communication, 2900 West Cypress Creek Road Ft. Lauderdale, FL 33309

WHERE: Center for Hearing and Communication
2900 West Cypress Creek Road, Suite 3
Ft. Lauderdale, FL 33309
(Our private entrance & parking is located in back of the building)

Hours for pick-up are: Walk-ins – Tuesday & Thursday from 9:00am to 11:30am and 1:00pm to 4:30pm

By appointment: Monday, Wednesday, and Friday. Please call the Center for alternative distribution sites or educational presentations and group remote distributions can be arranged.

Offsite distributions: If your organization is interested in distribution of specialized phones for their members or residents, please contact us at 954-601-1930 (v) or via email.

For more information, please call:  954-601-1930 (v).

Florida Telecommunications Relay, Inc.: