Every year, the Center for Hearing and Communication helps hundreds of desperate people and families who are looking for answers about living with hearing loss.

What’s even better is that we can offer them some services for free!

There are three ways to access the Family Resource Center:

  • Email questions and concerns about hearing health directly to our panel of experts
  • Call us at (877) 544-4327
  • Visit CHC in New York during walk-in hours, 9 a.m. – 4 p.m.

Compassionate, expert clinicians who know that hearing loss affects the whole family — those are the kinds of professionals we have at CHC. They know what hard of hearing kids need to thrive in a typical, hearing classroom. They understand that when you’re a parent who’s just learned that your child is deaf, you may feel incredibly disoriented and sometimes even grief-stricken. The CHC family helps adults young and old cope with losing their hearing, too, supporting their loved ones in the process.

How are we able to give away some of the time of such in-demand, excellent professionals?

CHC is a not-for-profit agency, and for 102 years, we’ve been working to make things better for people with hearing loss. That includes many who can’t afford to pay, and for every client, it means taking a lot more time and care than most insurance covers for hearing healthcare. In addition to our on-site services, we run free public outreach and education programs in our community.

Like a typical healthcare provider, we do collect fees for most of our services. But in the end, the amount we receive from copayments and insurance reimbursements makes up only half of what it costs to serve the community and everyone who needs us.

That means 50% of our budget must comes from donation. We receive gifts from individuals, foundations, and companies to help us serve as many people as we can.

The Family Resource Center is able to impact so many lives in particular because of the generosity of J. C. Kellogg Foundation, The Bodman Foundation, the Milbank Foundation for Rehabilitation, the Morgan Stanley Foundation, and The Thomas and Agnes Carvel Foundation, and the compassion of many individual donors.

Here’s what parents, educators, caretakers, and other hearing healthcare and speech-language professionals can find just on Family Resource Center webpages:

  • An online education kit for parents and caregivers about childhood hearing loss.
  • Captioned educational videos that cover diverse topics that are a great source of information.
  • Ask the Experts: have your question field to CHC audiologists, speech-language pathologists, and social workers to cover all the hearing-related topics that may concern you.

Contact us if you’d like us to let you know about:

  • Upcoming workshops, events, and therapeutic support groups.
  • Information on best practices, Early Intervention, and other programs.
  • Advice on accessing special services in schools and using assistive listening devices.

CHC’s Approach to Childhood Hearing Loss

A hard of hearing child whose hearing ability isn’t properly addressed will so often experience social isolation, poor self image, and can grow into adulthood with limited employment opportunities. We believe that most viable approach for most children who are deaf or hard of hearing is the “auditory-oral” method, which uses hearing technology, the child’s residual hearing, and intensive therapy to help children learn to listen and speak.

How to raise and educate a child with hearing loss is a decision for parents, and it’s often not an easy one. CHC helps people make those choices. Over 90% of deaf children are born to hearing parents — people who probably know very little about accommodating childhood hearing loss. It’s the mission of the Family Resource Center to help you find what you need to know and become a confident advocate for your child.

We’re proud to serve all, regardless of age, background, ability to pay, mode of communication, or abilities.

Can you help us help more people and families who need us? Everyone with hearing loss deserves the compassion of people who know and understand, and your donation directly impacts lives.

CHC volunteer Katie Wong contributed to this post.